This problem can occur after you update Norton Antivirus. To fix the problem, restart the system.


Restart the computer

  1. Exit all the programs.
  2. Restart the computer.

If the problem persists, go to Step 2.


Download and run the Norton Remove and Reinstall tool

Note: If Norton Family installed in your system, uninstall it before you run the Norton Remove and Reinstall.

  1. Download the Norton Remove and Reinstall

Save the file to the Windows desktop. On some browsers, the file is automatically saved to its default location.

  1. To open the Downloads window in your browser, press the CtrlJ
  2. Double-click the NRnR
  3. Read the license agreement, and click Agree.
  4. Click Remove & Reinstall.
  5. Click Continue or Remove.
  6. Click Restart Now.

After the system restarts, follow the on-screen instructions to reinstall Norton.

If you face any difficulty in doing any of the steps, then you should contact Norton Antivirus Support Number for immediate assistance.